BJ Carolan
Sep 1, 2008
You have now joined the "Two Timers" Club! This is the second
time you are being honored as Employee of the Month. It is great to
know that you continue to provide such excellent customer service
and it is wonderful that it has again been recognized.
Annemarie Clarke, SPIN's Corporate Officer for Behavioral and
Developmental Services wrote in her nomination letter:
"I have been a member of Norcom for approximately 9 months. After
initially joining, I observed this upbeat, energetic, young man
working with individuals with and without disabilities in the
fitness area and was drawn in by his positive, cheerful
disposition, his communication style with the individuals with whom
he was working, and his "can do" attitude. He immediately struck me
as a "right fit" SPIN staff…..and I later learned this was B.J.,
someone about whom I had heard wonderful things at SPIN, but whom I
had never met. Based on these initial, very positive impressions of
B.J. (and my need to become more physically fit!), my husband and I
decided to begin personal training sessions with him. Our
experience with B.J. has only reinforced my belief that he is
absolutely "right fit" for SPIN and embodies those qualities that
ideally suit him to be honored as employee of the
month.
Each person with whom B.J. works walks away stronger - not only
physically but personally. People's spirits are lifted by their
interactions with him. He is always smiling, encouraging, and
cheering people on. B.J. meets each person where they arrive -
those of us that are more physically able/agile and those of us who
may not be so blessed. He trains athletes and first time exercisers
with the same passion. He designs wonderful strength training
programs and then teaches them to each person in a way that is
easily understood, positively delivered, and designed for the
person to succeed, naturally and effortlessly adjusting his
interactions to meet the needs of the individual. His customer
service is excellent! He is frequently accommodating various
schedules and multi-tasking within his work with several people
while never losing sight of the individual's goal and each person
feels as if he is totally focused on them. People attain their
outcomes……..and they walk away stronger, happier and healthier for
their involvement with B.J.!"
What a testimonial! I am happy to honor you again and thank you on
behalf of the Board of Directors, your colleagues at SPIN and all
of the NCC customers who benefit so much from your expertise and
positive attitude. Fitness is so important and you make it fun and
accessible to so many.
Sincerely,
Trina Losinno
Executive Director