Raymond Massey

Jul 29, 2011

Dear Ray,

It is well known that first impressions last a lifetime.  However, how many of us have realized that it is through these first impressions that we can control our destiny in who we are and what we stand for. I remember the first time that I had the honor to meet you, as you had begun your employment at SPIN as an Employment Specialist and I walked away and thought calm, cool, collected, intelligent, talented, professional, caring and driven, all in about 30 seconds! Most importantly, I knew that you were Right Fit for SPIN.

The demands of the Employment Specialist position are challenging and unique and require the ability to be quick on your feet, flexible with schedule changes, and collaborative with everyone.  Employment Specialists are often known as Road Warriors, supporting people morning, noon, and night on any given day of the week.  Your hard work and high productivity is demonstrated throughout your job activities as you go above and beyond to support people to be and stay employed increasing their relevance in their communities.

One example is your commitment to an individual who has a concerned parent and you have visited the home a few times on your own ensuring that the family is aware and comfortable with their daughter's employment services and supports. In addition, someone who was newly employed and in need of additional support, but running out of units, you developed and implemented a plan of support to stretch their units and support their successful retention.

Jason Proske, your supervisor stated that "Ray has not only addressed the needs of his challenging caseload but he is proactive and has some of the best person centered supports while handling every roadblock with a positive attitude and a plan that is successful".  It is well known that your communication is effective ensuring customer service excellence and that all stakeholders including the individual, the family, the employer, the supports coordinator, and the SPIN Employment Services Team has shared understanding.

Ray, first impressions do last a lifetime and it is safe to say that your demonstrated outcomes in SPIN's Pillars of People First, Performance Excellence, Professionalism and Productivity are exemplary and an inspiration to all of us.

On behalf of SPIN's Board of Directors, your fellow colleagues and most importantly the individuals who you support to live a life of possibilities, I am pleased to present to you July's Employee of the Month Award as you so richly deserve.  Congratulations.

Sincerely,
Judith R. Dotzman
Executive Director