Sharon Wynn

Dec 1, 2006

Each one, teach one is one of my favorite themes in the SPIN Strategies presentation at Traditions. I'm sure that at least some of the new employees listening to my story don't think they'll ever be called on to share their knowledge and skills but you can now attest that you never know. Teaching staff who are now using mobile technology to carry out their job responsibilities fell in your lap simply because you always did their units of service entries. You don't count public speaking as one of your strong points but you did it and did it well and now you continue to be their lifeline when they have questions or problems with this data entry task. No matter what you are doing you are always happy to make helping them your priority.

Helping others is always your priority! Even when you were the Saturday support person, you knew the members by name and were always ready to answer questions and assist them in any way you could. Now you are here covering the front and back desks, giving tours, processing memberships, entering Danic units and everything else that needs doing if you have time. You better watch out; I think Chante is planning to clone you. 

All of this is wonderful but the truth is Sharon that what we all cherish about you most is your smile and positive, happy approach to everything, all day every day. When someone says Sharon Wynn the automatic response is to smile. It has been many years since my daughters were Brownies but when I started to write this letter, this little song came back to me in a flash. Someone must have taught you this when you were little:
"I have something in my pocket
That belongs upon my face
I keep it very close at hand
In a most convenient place
I think you wouldn't guess it
If you guessed a long, long while
So I'll take it out and put it on
It's a great big happy smile."
You don't have to go to training on customer services; you do it naturally and by example you teach us all. 

It is my pleasure to honor you as Employee of the Month and to thank you on behalf of the SPIN Board of Directors, your fellow employees and everyone at the Norcom Community Center for sharing so willingly all of your gifts and talents and for putting your special smile on the SPIN mission.

Sincerely,


Trina Losinno
Executive Director